This information page updated: Wednesday, January 4, 2017 9:50 AM

Please read and understand the Shipping, Billing and Return information posted on this webpage.

Customers are bound by the Payment, Shipping and Return information contained on this webpage.
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US $ pricing - $1.00 CDN = $ 0.83 USD

All USD prices are based on Canadian prices multiplied by the posted conversion factor.

Information About Us

We are a Canadian company located in Lumby, British Columbia (In the Pacific Time Zone)
We have been buying and selling AB PLC parts since early 2001.

We carry PLC5 - SLC500 and ControlLogix products in stock.

All products that we sell, are tested and we offer a full 18 month warranty.
If an item is new and has a factory seal on the package we do not open the seal but sell the product as surplus/new.
If a customer requests, we will open the seal and test the item before shipping for an additional fee.

Read our statement of Limited Liability and Warranty and Return Policy here.

If an item is not currently in stock, it may take up to 20 days for us to receive and test and ship to you.
We attempt to keep our stock levels posted and accurate on our website.
This is not always possible, but our website will give you a sense of what we have in hand.

Special orders - Returns - Restocking

We will gladly try to source any item that you need for your operation/plant!
Our normal stock items are listed in our webpages.
Items not listed on our website would be considered as "Special Order."

Depending on what the special order item is, a downpayment may be required to secure the part from out source.
Special order items are "Non-Returnable" once the item is ordered from our source.
If a customer wants to return a special order item and we can return it to our source, a restocking fee of 40% of the quoted price will apply.
If we cannot return the item to our original source, then the item will be deemed - non-returnable and the full quoted/invoiced price will apply.

Standard Stock Returns - Restocking

For items that are normal stock and returned within 30 days, a 10% restocking fee will apply.
For items that are normal stock and returned after 30 days, a 55% restocking fee will apply.

For items that are normal stock, ordered and cancelled before shipping from our warehouse - no fees will apply.

Shipping Information

We ship by various carriers as specified by you the customer.
Inside Canada, we normally use Purolator.
For international/ Overseas shipments, we have access to UPS, FedEx, and DHL.
We will be glad to provide you with a quote for your shipments before the package leaves our warehouse.
International customers need a receiving broker set up to receive international shipments.

Please understand that overnight, or 2 day international delivery by any carrier from our location is a myth.
Contact us for additonal details about shipping.

In order to get the fastest delivery by any local or international carrier,
we need to know BEFORE NOON, PST on the day you wish us to ship.

Payment - Billing and overdue account Information

We do not directly accept credit cards, but use Paypal as our credit card processor.

If you wish to use Paypal to pay for an order we will have to add a 3.5% charge since Paypal charges 3.5% for their services.

Wire Transfers is the acceptable method of payment for outside of Canada/ International customers.
Inside Canada EFT or Interac Etransfer is the preferred method of payment.
Paper cheques (Ancient Papyrus Documents) are quickly becoming a thing of the past.

Our detailed International Payment terms in PDF format is available here.

A purchase order from ALL purchasers is required for our records for taxation purposes.
Once you are setup in our system we will extend appropriate credit terms for your company.

Canadian Sales notice

GST/HST will be collected and remitted as per Canadian Tax Laws.
Provincial sales taxes outside of BC are the responsibility of the purchaser to remit as per your province's tax laws.

International Sales notice

International customers do not pay Canadian taxes.
You are required to remit your customs and taxes as per your country's taxation laws.

Overdue accounts - Finance charges

Finance charge of 2% per month (28.8% per annum) on all over due accounts after 30 days.
Any and all costs and fees (legal /collection /court) to recover monies owed to Borrowman Electric Ltd.
for overdue accounts will be added to the overdue balance of any account owed.